Survei Kepuasan Kader dalam Penggunaan Aplikasi iPosyandu dalam Pelayanan Kesehatan Ibu dan Anak di Indonesia
Cadre Satisfaction Survey in Using iPosyandu Application for Maternal and Child Health Services in Indonesia
Keywords:
Cadres, iPosyandu, SatisfactionAbstract
Introduction: iPosyandu application was initially developed to answer the problems of cadres in recording and reporting Posyandu who still use aid book, so there was often delay in reporting to the Puskesmas, with late reports, information was difficult to obtain. This study aims to find out the satisfaction of cadres in using the iPosyandu application. Methods: This research used descriptive cross-sectional approach, and was conducted from July to December 2020, followed by 251 posyandu cadres spread across in Indonesia. This sampling uses accidental sampling method that meets the research criteria. Data retrieval using online survey questionnaire satisfaction of iPosyandu application. Data analysis using univariate with descriptive statistics accompanied by Importance Performance Analysis (IPA) method. Results: This study showed the dimension that is the top priority for immediate improvement is the accuracy dimension with the data accuracy item of posyandu information system on iPosyandu application. Conclusion: Accurate data is useful as a source of information and accuracy in interpreting maternal and child health data in the region.
Downloads
References
Agarwal, S., Perry, H. B., Long, L. A., & Labrique, A. B. (2015). Evidence on feasibility and effective use of mHealth strategies by frontline health workers in developing countries: Systematic review. In Tropical Medicine and International Health (Vol. 20, Issue 8, pp. 1003–1014). Blackwell Publishing Ltd. https://doi.org/10.1111/tmi.12525
Betjeman, T. J., Soghoian, S. E., & Foran, M. P. (2013). MHealth in sub-Saharan Africa. In International Journal of Telemedicine and Applications (Vol. 2013). Hindawi Publishing Corporation. https://doi.org/10.1155/2013/482324
Braun, R., Catalani, C., Wimbush, J., & Israelski, D. (2013). Community Health Workers and Mobile Technology: A Systematic Review of the Literature. PLoS ONE, 8(6), e65772. https://doi.org/10.1371/journal.pone.0065772
Chib, A. (2010). The Aceh Besar midwives with mobile phones project: Design and evaluation perspectives using the information and communication technologies for healthcare development model. Journal of Computer-Mediated Communication, 15(3), 500–525. https://doi.org/10.1111/j.1083-6101.2010.01515.x
Doll, W. J., Deng, X., Raghunathan, T. S., Torkzadeh, G., & Xia, W. (2004). The meaning and measurement of user satisfaction: A multigroup invariance analysis of the end-user computing satisfaction instrument. Journal of Management Information Systems, 21(1), 227–262. https://doi.org/10.1080/07421222.2004.11045789
F. Hutami, R. R., & Camilia, D. R. (2017). Analisis Kepuasan Pada Pengguna Sistem Tcs Menggunakan Metode End User Computing Satisfication (Studi Kasus: Pt. Tlk, Bandung). Jurnal Manajemen Indonesia, 16(1), 15. https://doi.org/10.25124/jmi.v16i1.724
Gleason, A. W. (2015). mHealth — Opportunities for Transforming Global Health Care and Barriers to Adoption. Journal of Electronic Resources in Medical Libraries, 12(2), 114–125. https://doi.org/10.1080/15424065.2015.1035565
Gopalakrishnan, L., Buback, L., Fernald, L., Walker, D., & Diamond-Smith, N. (2020). Using mHealth to improve health care delivery in India: A qualitative examination of the perspectives of community health workers and beneficiaries. PLOS ONE, 15(1), e0227451. https://doi.org/10.1371/journal.pone.0227451
Kotler. (2000). Manajemen Pemasaran. Indeks.
Milne-Ives, M., Van Velthoven, M. H., & Meinert, E. (2020). Mobile apps for real-world evidence in health care. Journal of the American Medical Informatics Association, 27(6), 976–980. https://doi.org/10.1093/jamia/ocaa036
Ramadiani, Azainil, Haryaka, U., Agus, F., & Kridalaksana, A. H. (2017). User Satisfaction Model for e-Learning Using Smartphone. Procedia Computer Science, 116, 373–380. https://doi.org/10.1016/j.procs.2017.10.070
Ruhimat. (2008). Kepuasan Pelanggan. Gramedia Pustaka Utama.
Vaghefi, I., & Tulu, B. (2019). The continued use of mobile health apps: Insights from a longitudinal study. JMIR MHealth and UHealth, 7(8), e12983. https://doi.org/10.2196/12983
White, A., Thomas, D. S. K., Ezeanochie, N., & Bull, S. (2016). Health Worker mHealth Utilization: A Systematic Review. In CIN - Computers Informatics Nursing (Vol. 34, Issue 5, pp. 206–214). Lippincott Williams and Wilkins. https://doi.org/10.1097/CIN.0000000000000231
Zaidi, S., Kazi, A. M., Riaz, A., Ali, A., Najmi, R., Jabeen, R., Khudadad, U., & Sayani, S. (2020). Operability, usefulness, and task-technology fit of an mhealth app for delivering primary health care services by community health workers in underserved areas of Pakistan and Afghanistan: Qualitative study. Journal of Medical Internet Research, 22(9), e18414. https://doi.org/10.2196/18414
Published
How to Cite
Issue
Section
Copyright (c) 2021 Authors
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors who publish with Jurnal Bidan Cerdas agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
This work is licensed under a Creative Commons Attribution-Share Alike 4.0 International License
You are free to:
- Share, copy and redistribute the material in any medium or format
- Adapt, remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.