Analysis of Hospital Management Information System Implementation Using Modification of Integrated Model and Its Implication on the Quality of Electronic Medical Records
Keywords:
Behavior Intention, Use Behavior, User Satisfaction, Net Benefits, The Quality of Electronic Medical RecordsAbstract
The implementation of electronic medical records through the Hospital Management Information System Generic Open Source (SIMRS-GOS) Version-2 (V2) developed by Indonesian Ministry of Health has been implemented since 2012. The data shows that the failure rate in using information systems in developing countries is quite high due to the quality and reliability of the system, people and support from the organization. The aim of this research is to analyze the implementation of SIMRS-GOS at three interrelated levels namely human-technological-organizational factors and their benefits on the quality of electronic medical records. The research design uses a quantitative exploration. The research subjects consist of doctors, nurses and midwives, totaling 235 respondents. The data is obtained through a questionnaire. Statistics analysis uses structural equation modeling. The research results show that there is a significant positive influence among human factors, organizational factors and user satisfaction on behavior intentions; use behavior towards net benefits; net benefits and technology factors on user satisfaction; technological factors and net benefits on behavior intentions through user satisfaction; use behavior towards user satisfaction through net benefits. There is a very strong significant correlation among the three human-technology-organization factors and finally there is a significant influence of net benefits on the quality of electronic medical records. Based on these results, it is concluded that the implementation of SIMRS-GOS is acceptable to users at Brebes District Public Hospital. It is also considered successful and has implications for the quality of electronic medical records.
References
Laporan. Cakupan Kelengkapan Rekam Medis Elektronik Bulan September 2023. Laporan Intalasi Rekam Medis RSUD Brebes.
Laporan. Laporan Berita Acara Hasil Verifikasi Klaim BPJS-RSUD Brebes. Laporan Tim Casemix RSUD Brebes. 2023.
Fenilho, Y., Ilyas, J. Evaluasi Penerapan Rekam Medis Elektronik Rawat Inap di RS X Bengkulu Utara: Sistem dan Pengguna. Jurnal Manajemen Informasi Kesehatan Indonesia. 2023;11(2):142-149.
Rubiyanti, S.N. Penerapan Rekam Medis Elektronik di Rumah Sakit di Indonesia: Kajian Yuridis. ALADALAH: Jurnal Politik, Sosial, Hukum dan Humaniora. 2023;1(1):179-187.
Meiyanti, R., Utomo, B., Sensuse, D.I., Wahyuni, R. E-Government Challenges in Developing Countries - A Literature Review., 2018 6th Int. Conf. Cyber IT Serv. Manag. CITSM 2018, no. Citsm. 2019; pp. 1–6.
Pamungkas, A.R., Nugroho, L.E., Sulistyo, S. Evaluation of Information System Failure Factors on Readiness of E-Government Implementation: A Literature Review. JIKO (Jurnal Informatika dan Komputer). 2020; 3(3):143-152.
Fatmasari, Yulianingsih, E., 2022. Evaluasi Penerapan Sistem Informasi Manajemen Kinerja Pegawai (SIMKP) dengan Pendekatan Human Organization Technology (HOT) Fit Model. http://eprints.binadarma.ac.id/12791/1/FATMASARI_Evaluasi_Penerapan_Sistem_Info.pdf
Agustina, G.R., Susilani, A.T., Supatman. Evaluation Of Hospital Management Information System (SIMRS) On Registration Outpatient with Hot-Fit. Proceeding Seminar Nasional Multimedia, and Artificial Intelligence, Yogyakarta; 2018
Mohamadali, N.A.K.S., and Garibaldi, J.M. A Novel Evaluation Model of User Acceptance of Software Technology In Healthcare Sector. In Proceedings of the Third International Conference on Health Informatics. 2010;pages 392-397
Pamugar, H., Winarno, W.W.,Najib, W. Model Evaluasi Kesuksesan dan Penerimaan Sistem Informasi E-Learning pada Lembaga Diklat Pemerintah. Scientific Journal of Informatics. 2014;1(1):13-28
Venkatesh, V., Morris, M.G., Davis, G.B. & Davis, F.D. User acceptance of information technology: Toward a unified view. MIS Quarterly: Management Information Systems. 2003;27(3): 425–478
DeLone, W.H. & McLean, E.R. The DeLone and McLean Model of Information Systems Success: A Ten-Year Update. Journal of Management Information Systems. 2003;19(4): 9–30
Yusof, M.M., Paul, R.J. & Stergioulas, L.K. Towards a Framework for Health Information Systems Evaluation, in Proceedings of the 39th Annual Hawaii International Conference on System Sciences (HICSS’06). 2006;p. 95a–95a
Ernawati, D. Determinasi Penerapan Sistem Informasi Layanan Akademik Berbasis Web. Jurnal Manajemen dan Perbankan. 2016; 3(2):1-17
Maryati, W., Utami, Y.T. Optimalisasi Mutu Pelayanan Kesehatan di Klinik dengan Implementasi Sistem Informasi Rekam Medis berbasis Web. Jurnal LINK. 2023;19(1):14-18
Ariani, S. Analisis Keberhasilan Implementasi Rekam Medis Elektronik dalam Meningkatkan Efisiensi dan Mutu Pelayanan. Jurnal Kesehatan dan Kedokteran (Jukeke). 2023;2(2):7-14
Dachlan, U. Panduan Lengkap Structural Equation Modeling. Semarang: Lentera Ilmu; 2014
Riditya, N., Khaerudin, Winarsih, M. Penggunaan Nuadu Sebagai E-Assesment dengan Metode Unified Theory of Acceptance And Use of Technology di Lembaga Bahasa Pancasila. Prosiding Seminar Nasional Fakultas Tarbiyah dan Keguruan Universitas Islam Negeri Alauddin Makassar. 2022;pp.353-366
Asyifa, N.N., Subekti, I. Pengaruh Kualitas Sistem, Kualitas Informasi, Kualitas Layanan Dan Kemudahan Penggunaan Terhadap Kepuasan Pengguna Sistem Informasi Akademik Mahasiswa (SIAM); 2020
Yasa, I.K., Putra, I.P., Ernawatiningsih, N.P. Analisis Faktor-Faktor Yang Mempengaruhi Kinerja Sistem Informasi Akuntansi Pada Perusahaan Daerah Air Minum (PDAM) Di Kabupaten Klungkung. Jurnal Kharisma. 2020; 2(3):49-68
Veeramootoo, N., Nunkoo, R., & Dwivedi, Y. K. What determines success of an e-government service? Validation of an integrative model of e-filing continuance usage. Government Information Quartely. 2018;35:161 – 174
Ari, D.P.S. dan Putri, F.N. Analisis Kualitas Pelayanan Terhadap Kepuasan Dan Niat Penggunaan Berkelanjutan Aplikasi E Filling. Profit: Jurnal Administrasi Bisnis. 2022;16(2):183-190
Utami, N.T., Nurkhin, A., Santoso, J.T.B., Kardiyem. Analisis Behavioral Intention Dan Use Behavior Digital Wallet Pada Mahasiswa S1 Universitas Negeri Semarang; 2020
Putri, N.K.R., & Suardhika, I.M.S. Application of UTAUT 2 Model to Explain Intention and Behavior of Using E-Money in Denpasar. E-Jurnal Akuntansi. 2020;30(2), 540–555
Sari, L., Subakti, C.D.G., Septiano, R.. Pengaruh Kualitas Pelayanan Dan Kualitas Informasi Terhadap Kepuasan Pengguna Sisten Informasi Akutansi Pada Puskesmas Air Dingin Kota Padang. Jurnal Ekonomi Manajemen Sistem Informasi (JAMSI). 2022;3(4):396-404
Jaafreh, A.B. Evaluation Information System Success: Applied DeLone and McLean Information System Success Model in Context Banking System in KSA. International Review of Management and Business Research. 2017;6(2):829-845
Davis, F.D. Perceived Usefulness, Perceived Ease of Use, and User Acceptance of Information Technology. MIS Quarterly. 1989;13(3) pp. 319-340
Karya, D.F., Saputri, A.N.I. Pengaruh Model Delon And Mclean Terhadap Kepuasan Pengguna Pada Pengguna Aplikasi Ovo di Surabaya. Jurnal National Conference For Ummah (NCU); 2020. p:1-14
Delfia, F., Adi, K., Purnami, C.T. Evaluation of Health Information System with HOT-Fit Model: Literature Review. The Indonesian Journal of Health Promotion. 2022; 5(6):633-639
Thenata, A.P., Suyoto, Santoso, A.J. Exploring of The Employee Information Management System using HOT-Fit and UTAUT2 Model. Advances in Science, Technology and Engineering Systems Journal. 2019; 4(4):106-114
Lucas, D.C. Pengaruh Kualitas Program Electronic Medical Record (EMR) Terhadap Kepuasan Dokter Spesialis Dengan Kepatuhan Sebagai Variabel Mediasi Di Unit Rawat Jalan RS Khusus Kanker Siloam MRCCC Tahun 2022. Jurnal Manajemen Dan Administrasi Rumah Sakit Indonesia (MARSI). 2022; 6(2):128-138
Viana, Justicia, C. Evaluasi Sistem Informasi Manajemen Rumah Sakit (Simrs) Pada Unit Rekam Medis Di RSPAL Dr. Ramelan Surabaya Menggunakan Metode DeLone and McLean. Sistem Informasi Polije Repository Aset (Sipora). 2023.
Published
How to Cite
Issue
Section
Authors who publish with Poltekita : Jurnal Ilmu Kesehatan agree to the following terms:
- Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution License (CC BY-SA 4.0) that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.
- Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.
- Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work.
This work is licensed under a Creative Commons Attribution-ShareAlike 2.0 Generic License.
Poltekita : Jurnal Ilmu Kesehatan is licensed under a Creative Commons Attribution-Share Alike 4.0 International License
You are free to:
- Share, copy and redistribute the material in any medium or format
- Adapt, remix, transform, and build upon the material for any purpose, even commercially.
- The licensor cannot revoke these freedoms as long as you follow the license terms.
